Michael Armstrong (FCA): ICAEW Regional Director for the Middle East, Africa and South Asia The efficiency, convenience and reach of financial services have been significantly enhanced by the development of the fintech industry. Today, services including payments, insurance, lending, capital raising and investment management have all benefited from the boom in fintech. These opportunities are reflected in the fast-growing investment value of the fintech sector, with global fintech investment almost doubling to US$38.9bn between 2014 and 2017. One of the most transformational opportunities presented by fintech is financial inclusion, as new technologies enable more people to access financial services. Around 2 billion people worldwide do not have a bank account and rely entirely on cash; however, many of the people in these areas have mobile phones. Kenya is among the countries where financial inclusion has been developed through the mobile money system. The model is